Apprentice Administrator

Location: Harlow Engineered Floors Ltd, Loughborough, LE11 5GW

Employment Type: Full-Time, Permanent

Hours of Work: 08:15 – 17:15 Monday to Thursday, 708:15 – 17:00 Friday

Position Overview:

We are seeking a dedicated Apprentice Administrator to join our team in Loughborough. You will be responsible for the processing of paperwork and dealing with customer queries in a timely manner. You will also be fielding and directing customer queries to the relevant individual/department and dealing with them if admin related.

Processing of departmental paperwork to designated deadlines will also be expected.

What you’ll be doing as an Apprentice Administrator:

• Ensuring the accurate and proficient maintenance of filing systems
• Fielding queries in a professional and efficient manner, and thereafter relay the queries to the relevant team member
• Helping to resolve invoice queries
• Accurate data input
• Supporting the Designers and the Departmental Management Team

Your Skills:

• IT/Microsoft Office.
• Customer Service.
• Dealing with Complaints.
• Proof Reading.
• Call Handling Experience.
• Note Taking/Time Management.

What We Offer:

Life assurance cover

Access to 24/7 online GP

10% Discount across Harlow Bros. Branches

Employee Assistance Programme

Extras retail discounts & Byond Card

Employee Referral Scheme

In House Training and Recognised Qualifications

How to Apply:

Join us at Harlow Timber Group and become a part of a company that values quality, integrity, and teamwork. We look forward to welcoming you to our team!

Harlow Timber Group is a leading provider of quality timber products and building materials, committed to delivering exceptional service to our customers. With a rich history and strong presence in the industry, we pride ourselves on our knowledgeable team and our dedication to excellence.

Harlow Timber Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.